Frequently Asked Questions
What is the Jergonomics shipping policy?
Delivery is free on all UK orders over £50. Standard delivery times apply and will be shown at checkout.
How do I return a product?
You can request a return within 14 days if your item arrives faulty or damaged. Email info@jergonomics.com with your order number and photos of the issue, and we'll help you sort it.
Do Jergonomics products come with a warranty?
Our products do not come with a separate manufacturer warranty. Your purchase is covered by our 14‑day faulty/damaged returns policy as stated above.
Are your products science-backed?
We design our range around everyday desk comfort, with supportive shapes and quality materials. We do not make medical claims, and our products are not a treatment for any condition.
Need more support?
Our ergonomics experts are here to help you find the perfect setup. Whether it's a shipping inquiry or a technical product question, don't hesitate to reach out.