Return Process
We aim to make your return experience as seamless and ergonomic as our products. Follow these three simple steps to initiate your 30-day return policy.
01
Initiate Return
Contact our support team with your order number and reason for return to receive a prepaid label.
02
Pack & Ship
Repack the item in its original packaging with all accessories included and drop it at any authorized hub.
03
Receive Refund
Once our center verifies the condition, your refund will be processed back to your original payment method.
Refund Eligibility
At Jergonomics, we stand by the precision engineering of our products. To be eligible for a refund, items must be returned within 30 days of delivery in their original packaging and in like-new condition. Please ensure all components, manuals, and accessories are included. Our team will inspect the item upon arrival to verify physical longevity and quality standards before processing your request. Specific ergonomic gear may have additional requirements; please refer to the detailed returns documentation for more information.